HSBC Off Campus Drive 2026: HSBC (Hongkong and Shanghai Banking Corporation) has officially announced HSBC Off Campus Drive 2026 to hire Customer Support Executives for its Hyderabad location. This is a golden opportunity for fresh graduates who are looking to start their career in a global banking and financial services company. HSBC is known for its strong work culture, global exposure, attractive salary packages, and employee-friendly policies. Candidates with good communication skills and a passion for customer service can apply for this role. This recruitment drive is open to freshers and early professionals, making it ideal for candidates looking for stable private bank jobs in India.
-> Intel Off Campus Drive 2026
About HSBC
HSBC is one of the largest international banking and financial services organizations in the world. With operations in over 60 countries and territories, HSBC serves millions of customers globally. In India, HSBC has a strong presence in cities like Hyderabad, Bangalore, Pune, Chennai, and Kolkata, offering services in retail banking, wealth management, global banking, and customer support operations.
- Global exposure
- Inclusive work environment
- Long-term career growth
- Strong learning and development programs
HSBC Freshers Recruitment 2026 Customer Support Executive
| Job Role | Customer Support Executive |
| Job Category | Off Campus |
| Qualification | Any Degree |
| Batch | 2024 – 2026 |
| Experience | Freshers / Experience |
| Stipend | 3 LPA – 5 LPA |
| Job Location | Hyderabad |
| Last date | ASAP |
HSBC Off Campus Drive 2026 Eligibilities
Before applying, candidates must meet the following eligibility requirements:
- Any Graduate (BA, B. Com, BSc, BBA, BCA, BBM, etc.)
- Engineering graduates are also eligible
- Candidates from recognized universities only
- Fresh graduates and applicants with a maximum of 2 years of experience.
- No active backlogs at the time of joining
- Strong verbal and written communication skills
- Willingness to work in rotational shifts (if required)
Skills Required
To succeed in this role, candidates should have:
- Excellent communication skills (English mandatory)
- Customer handling and interpersonal skills
- Basic computer knowledge
- Problem-solving mindset
- Ability to work under pressure
- Willingness to learn banking operations
Role Responsibilities
Candidates selected for the HSBC Off Campus Drive 2026 Customer Support Executive role will be responsible for delivering high-quality customer service across banking operations.
- Handles incoming phone calls from HSBC customers in a courteous and friendly manner, building customer confidence and addressing issues on the first contact whenever feasible.
- Delivers on commitments according to consumer expectations.
- Offers additional products and services tailored to customer needs analysis while ensuring customers understand those offerings.
- Provides outstanding customer service for basic inbound calls by staying current with training and internal updates.
- Fosters customer loyalty through in-depth knowledge of key products and services.
- Takes ownership of issues and resolves them, recognizing when and how to escalate situations.
- Acts as a role model for our Group principles and Behaviors, assisting colleagues and customers in providing excellent customer service through these principles.
- Values diversity within the team
You Will
- Knowledge of quality control and customer satisfaction metrics utilized in the contact center setting.
- Strong skills in written communication and verbal interactions.
- Outstanding abilities in prioritization, planning, and organization.
- Flexible and receptive to change.
- Essential domain expertise is required.
- Exceptional communication skills, demonstrating patience and empathy.
- Committed to performing well, focused on ensuring accuracy for the customer, and verifies all details are correct.
- Capability to operate effectively in a high-volume, fast-paced environment is necessary.
Selection Process – HSBC Freshers Recruitment 2026
The process may vary based on business requirements. The selection process typically includes the following rounds:
- Online Application Screening
- HR / Communication Assessment
- Interview Round (Virtual or Face-to-Face)
- Final HR Discussion
How to Apply for the HSBC Off Campus Drive 2026?
Submit your application online as soon as you can. The application link will expire. You can find the application link below.
Or
- Visit the official HSBC Careers page.
- Search for “Customer Support Executive, Hyderabad.”
- Click Apply Now.
- Fill in your personal, academic, and technical details.
- Upload your updated resume.
- Submit the application.
HSBC Apply Link : Click Here to Apply
Telegram Channel : Click Here
WhatsApp Channel: Click Here
Important Tips for HSBC Freshers
- Prepare basic banking and customer service questions
- Improve communication clarity and confidence
- Be polite, professional, and customer-focused
- Highlight internships or customer handling experience (if any)
- Keep your resume simple and error-free
Why Join HSBC
For candidates looking for banking jobs in Hyderabad, HSBC is a top choice. HSBC is one of the best companies for freshers because:
- Strong onboarding and training programs
- Global brand value on your resume
- Supportive work culture
- Internal mobility across roles and countries
- Long-term career stability
Conclusion
The HSBC Off Campus Drive 2026 for Customer Support Executive in Hyderabad is an excellent opportunity for graduates who want to start their career with a global banking leader. With competitive salary, strong growth opportunities, and a professional work environment, HSBC remains one of the most preferred employers in India.
FAQs – HSBC Off Campus Drive 2026
1. Is this HSBC job suitable for non-technical graduates?
Yes, absolutely. This role is non-technical, and HSBC welcomes candidates from any graduation background. Communication skills and customer-handling ability matter more than technical knowledge.
2. Can final-year students apply for HSBC Off Campus Drive 2026?
Yes, final-year students can apply, provided they complete their degree before the joining date and meet all eligibility requirements.
3. Is this a voice process or non-voice process role?
The Customer Support Executive role may include voice, email, or chat support, depending on the assigned process. HSBC clearly informs candidates about this during the interview.
4. Will HSBC Freshers Recruitment 2026 provide training for freshers?
Yes. HSBC offers structured training programs covering banking basics, customer handling, systems, and compliance, making it easy for freshers to adapt.
5. Are night shifts mandatory for this role?
Shift timing depends on the process and business requirements. Some teams may require rotational or night shifts, especially for international customers.
6. Is work-from-home available for this position?
Currently, this role is primarily office-based in Hyderabad. However, HSBC may offer hybrid options depending on business needs.
7. What is the probation period at HSBC Off Campus Drive 2026?
HSBC generally has a probation period of 6 months, during which performance and learning progress are evaluated.
8. Does HSBC hire through third-party consultancies?
HSBC mainly hires through its official careers portal. Candidates should avoid paying money to agents or consultancies, as HSBC recruitment is 100% free.
9. How long does the HSBC selection process take?
The entire process usually takes 1 to 3 weeks, depending on the number of applicants and interview availability.
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