Wipro Off Campus Drive 2026 Apply Service Desk Analyst L1 Jobs in Mumbai | Freshers Eligible

Wipro Off Campus Drive 2026: Wipro Limited is one of India’s leading multinational IT companies. Wipro has officially announced the Wipro Off Campus Drive 2026 for the role of Service Desk Analyst – L1. This is an excellent opportunity for freshers and entry-level graduates who want to start their IT career with a globally recognized organization. If you are looking for a stable MNC job, professional growth, and hands-on experience in IT support, this Wipro recruitment drive is the right chance for you. Interested candidates can also apply for this role.

-> Sutherland Off Campus Drive 2025

About Wipro

Wipro Limited is a global leader in IT services, consulting, and business solutions, operating in over 60 countries. Known for its employee-friendly policies, learning culture, and career growth opportunities, Wipro has been a dream company for many fresh graduates in India. Working at Wipro means exposure to international clients, advanced technologies, and long-term career stability.

Wipro Freshers Recruitment 2026 Details

As a Service Desk Analyst (Level 1), you will be the first point of contact for users facing technical issues. This role is ideal for candidates who have basic technical knowledge and strong communication skills.

Job Role Service Desk Analyst – L1
Job Category Off Campus
Qualification BCA, BSc, BCom, BA, BTech
Batch 2024/2025/2026
Experience Freshers / Entry Level
Salary/CTC 4 – 9 LPA (Expected)
Job Location Mumbai
Last date ASAP

Wipro Off Campus Drive 2026 Eligibilities

Candidates must meet the following requirements:

  • Any graduate degree (BCA, BSc, BCom, BA, BTech, etc.)
  • Freshers and candidates with 0–2 years of experience eligible
  • Basic knowledge of Windows OS, MS Office, Networking
  • Good English communication skills (verbal & written)
  • Willingness to work in 24/7 rotational shifts.

Skills Required

  • Basic IT troubleshooting knowledge
  • Strong problem-solving skills
  • Customer handling & communication
  • Time management
  • Willingness to learn new technologies

Role Responsibilities

  • Respond to queries from all calls, portal, emails, and chats from clients.
  • Become acquainted with each client and their specific applications or procedures.
  • Learn the basic operations of regularly used software, hardware, and other equipment.
  • Follow regular service desk operational practices by accurately logging all service desk tickets using the specified tracking software.
  • Ensure that the scorecard is kept as per the SoW with respect to TAT, SLA, and hits.
  • Manage all queries or escalate if not resolved in accordance with the set helpdesk policies and guidelines.
  • Log occurrences, problems, and how they were resolved.
  • Follow up and update the customer’s status and information.
  • Send any criticism, ideas, or escalations from customers to the relevant
  • Customers’ feedback, ideas, and escalations should be directed to the relevant internal staff.
  • Identify and offer changes for processes, procedures, etc.

Do’s

  • Provide first-level technical support via calls, emails, or chat
  • Resolve basic hardware, software, and network issues
  • Log incidents and service requests accurately
  • Escalate unresolved issues to L2/L3 teams
  • Follow ITIL processes and company guidelines
  • Maintain high customer satisfaction

Selection Process – Wipro Freshers Recruitment 2026

The Wipro Off Campus Hiring process generally includes:

  1. Online Interview: Numerical skills, ability, logical reasoning, and vocal communication will all be evaluated.
  2. Technical interview: Usually feature questions about relevant topics, such coding.
  3. Manager Round: In-depth evaluations of your technical skills should be part of the technical interview.
  4. HR Interview: A conversation about your credentials, goals, and compatibility with the company culture.

How to Apply Wipro Off Campus Drive 2026?

This job apply online as soon as possible. Application link before the expire link. The apply link in given below.

OR

  • Visit the official Wipro careers page
  • Search for job role “Service Desk Analyst – L1”’
  • Select location “Mumbai
  • Click on Apply Now
  • Fill in your personal, educational, and professional details
  • Upload your updated resume
  • Submit the application

Wipro Desk Analyst Link : Click Here.

Telegram Channel : Click Here

WhatsApp Channel: Click Here

Why Join Wipro?

This role is especially suitable for candidates who want to build a career in IT support, system administration, or networking.

  • Work with a top global MNC
  • Excellent learning and growth opportunities
  • Job stability and brand value
  • Friendly work environment
  • Exposure to international projects

Final Words

The Wipro Off Campus Drive 2026 for Service Desk Analyst L1 in Mumbai is a golden opportunity for freshers and graduates to start their IT career with a reputed multinational company. If you have basic technical knowledge and a passion for customer support, don’t miss this chance. Bookmark this page and share it with friends who are looking for MNC job opportunities in 2026.

FAQs – Wipro Off Campus Drive 2026

1. What is Wipro Off Campus Drive 2026?
Wipro Off Campus Drive 2026 is a recruitment initiative by Wipro Limited to hire freshers and entry-level candidates for various roles. In this drive, Wipro is hiring Service Desk Analyst L1 for its Mumbai location.

2. Who can apply for Wipro Service Desk Analyst L1 role?
Candidates who have completed any graduate degree (BA, BSc, BCom, BCA, BTech, etc.) are eligible.

3. Is this Wipro job suitable for freshers?
Yes, This role is highly suitable for freshers who want to start their IT career in technical support, IT services, or help desk operations.

4. What is the job location for Wipro Service Desk Analyst?
The job location is Mumbai, Maharashtra. Work mode may be office-based or hybrid depending on business requirements.

5. What is the expected salary for Service Desk Analyst L1 at Wipro?
The expected salary ranges between ₹3 LPA to ₹4.5 LPA, depending on skills, interview performance, and company policies.

6. Is night shift required for this role?
Yes, Candidates must be willing to work in 24/7 rotational shifts, including night shifts, as this is a global support role.

7. How can I apply for Wipro Off Campus Drive 2026?
The official Wipro Careers page is where you may apply. Always apply early, as job postings may close without prior notice.

8. Does Wipro charge any fee for recruitment?
No, Wipro does not charge any registration or placement fee. If anyone asks for money in the name of Wipro jobs, it is a scam.

9. Can final-year students apply for this role?
Final-year students may apply only if the job posting allows it. However, preference is usually given to candidates who have already completed their graduation.

10. Is prior experience mandatory for this role?
No, Prior experience is not mandatory. Freshers with good communication skills and basic technical knowledge are encouraged to apply.

11. Is this a permanent job at Wipro?
Yes This is a full-time permanent role, subject to performance and company policies.

12. How do I stay updated with Wipro and MNC job openings?
Follow official career pages, job portals, and trusted job update platforms for the latest MNC hiring updates.

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